Marcelina Furniture Studio · Delivery
Delivery Policy —
Gratis bezorging bij bestellingen boven de $2.000
Elk stuk wordt persoonlijk behandeld — van onze studio tot aan uw deur, volgens planning en in perfecte staat.
Gratis bezorging van deur tot deur · Panama City & 40 km straal · Bestellingen van meer dan $2.000
Where We Deliver
Delivery Zones
Panama CityDoor-to-door delivery within Panama City and surrounding areas within a 40km radius — free of charge.
Distribution CentresColón, La Chorrera, Penonomé, Chitré, Santiago, David, Boquete, and Volcán.
When to Expect It
Delivery Timeframes
In-Stock ItemsStandard delivery within 2 business days from the date your order is processed.
Custom Orders10 to 16 weeks. Our team will confirm your expected delivery date when your order is placed.
What It Costs
Delivery Fees
Free DeliveryAll orders over $2,000 within our delivery zones ship free.
Door-to-DoorFree within Panama City. Available for an additional fee outside the Panama City zone.
Premium SetupIn-home setup, room placement, or assembly available for an additional fee on request.
Special AccessTrappenhuis, kraan of niet-standaard toegang zijn niet inbegrepen in de standaardlevering en worden apart aangeboden. Neem vóór de leverdatum contact met ons op om de vereisten te bevestigen.
Returns & ShippingAll shipping fees are non-refundable. If your order qualified for free shipping, shipping charges will be deducted from any refund.
How It Works
The Delivery Process
01
Plannen
Zodra uw bestelling klaar is, neemt ons team rechtstreeks contact met u op om een bezorgmoment af te spreken.
02
Delivery Day
Ons team arriveert binnen uw overeengekomen tijdvak, behandelt alle meubels met zorg en plaatst voorwerpen zoals aangegeven.
03
Inspectie & Aftekening
Inspecteer alles voordat we vertrekken. Elk probleem dat op de dag zelf wordt gemeld, wordt kosteloos opgelost.
Our Standards
What You Can Expect
Professional TeamOur trained delivery personnel handle your furniture with care from our studio to your door.
PackagingFurniture arrives in original packaging. Assembly services are available on request for an additional fee.
Packaging RemovalWe can remove all packaging and debris after your furniture is placed, on request.
Problems & Changes
Delays, Damage & Changes
DelaysUnforeseen circumstances such as weather or traffic can occasionally cause delays. We will keep you informed every step of the way.
Damaged ItemsContact us immediately at (507) 6841-0106 if damage is noticed on delivery. We will arrange a replacement or repair.
Change of DetailsNotify us at least 48 hours in advance to adjust your delivery address or time. Additional charges may apply for late changes.
Have a delivery question?
Vragen over uw levering? Bel (507) 6841-0106 of stuur een e-mail naar Admin@marcelinafurniture.com — ma-vr, 8:00-17:00.